PRIVACY POLICY

Digital Wild Inc. (referred to as “Digital Wild,” “we,” “us,” or “our”) owns and operates the website [https://www.digitalwild.net] (the “Website”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information. It also describes the choices available to you regarding your information and our practices.

We are committed to protecting your privacy and providing technology that delivers a secure and powerful experience. This Privacy Policy applies to all information collected through our Website, including personally identifiable information (“PII”), anonymous data, and aggregate reporting. PII refers to any data associated with your name or personal identity.

To make this Policy accessible, we provide it on our homepage and at all points where PII may be requested. Please note that the practices described in this Privacy Policy apply only to information gathered through this Website and do not cover information collected offline or through other means.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will apply to information collected after the revised Policy is posted. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

What We Collect

We are committed to respecting your privacy and ensuring anonymity wherever possible. Here's how we handle data collection:

  • Anonymous Gameplay: You can play our games without providing any personal information. We do not collect names, emails, or other identifying details during gameplay. For voice-enabled games, we use ElevenLabs technology, but no audio recordings are stored, and only anonymous transcriptions and usage metadata (e.g., call duration, success rate) are collected to improve the experience.

  • Waitlist Sign-Up: If you choose to join the waitlist for our full platform, we will collect your name and email address. This information is used exclusively to send you updates, newsletters, and other communications about the platform. The waitlist is intended for parents, guardians, and educators aged 13 and above.

  • Website Browsing: When you visit our Website, we collect non-personal information such as your IP address and usage patterns (e.g., which pages you visit and for how long). This data is anonymized and used to improve the functionality and user experience of our Website.

  • Cookies: Like many websites, we use cookies to enhance your browsing experience. These cookies collect non-identifiable information about your use of the site. You can disable cookies in your browser settings if you prefer. Please see the "Use of Cookies" section below for more details.

Compliance with the Children’s Online Privacy Protection Act (COPPA)
Protecting the privacy of children under the age of 13 is a top priority for us. Our games are designed to provide educational and engaging experiences for children under the supervision of a parent, guardian, or educator.

  • Anonymous Gameplay: Children can use our games without providing any personal information. We do not collect names, email addresses, or any other identifiable details during gameplay. Additionally, voice-enabled games do not store audio recordings, and only anonymous transcriptions and metadata (e.g., game duration) are collected to improve the experience.

  • Parental or Educator Supervision: Our service is intended to be used by children under the guidance of a responsible adult. Any data collected for account registration (e.g., the waitlist) is restricted to individuals aged 13 and above.

  • Compliance Measures: We comply with COPPA by not knowingly collecting or storing personal information from children under 13 without verifiable parental consent. If we become aware that personal information from a child under 13 has been collected without such consent, we will delete it promptly.

  • Parental Rights: Parents and guardians have the right to review or delete any personal information we may have collected (e.g., from inadvertent registration on the waitlist). To make such a request, please contact us at [gifford@digitalwild.net].

How We Use It

We use the information we collect to provide and improve our services while prioritizing user privacy and anonymity. Specifically, we use your information for the following purposes:

  • Anonymous Gameplay: To enable anonymous, educational gameplay without requiring personal information, ensuring a safe and engaging experience for children under the supervision of a parent, guardian, or educator.

  • Waitlist Communications: For those who sign up for the waitlist, to send updates, newsletters, and relevant information about the development of our full platform.

  • Website Analytics: To analyze how visitors use our Website and improve its functionality and content. This data is collected anonymously and cannot be linked to individual users.

  • Customer Support: To respond to inquiries, requests, or concerns submitted by users (e.g., parents or educators) through our support channels.

  • Legal Compliance and Security: To ensure compliance with applicable laws, enforce our terms of service, and protect the rights and safety of our users and platform.

Who We Share It With

We are committed to protecting your privacy and do not sell or rent your personal information to third parties. However, there are limited circumstances where we may share information:

  • Legal Compliance: If required by law (e.g., a subpoena, court order, or regulation), or in good faith to:

    • Comply with legal obligations.

    • Protect the rights, property, or safety of Digital Wild, its users, or others.

    • Address suspected fraud, security issues, or violations of our terms of service.

  • Service Providers: We may share limited information with trusted third-party providers who help us operate our platform. For example:

    • ElevenLabs for processing transcriptions during voice-enabled gameplay (see their privacy policy).

    • Hosting and analytics providers to improve our Website’s functionality.
      These providers are bound by strict confidentiality and data protection agreements, and they cannot use your data for purposes outside of what we specify.

  • Aggregated or Anonymous Data: We may share aggregated or de-identified data (e.g., game usage statistics) for research, analytics, or reporting purposes. This data cannot be linked back to any individual.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring organization. If this occurs, we will ensure the new organization continues to protect your data in line with this Privacy Policy.

We will never share your information with third parties for marketing purposes without your explicit consent.

Internet Commerce

At this time, our demo website does not process payments or collect sensitive financial information. All games are free to play anonymously, and no credit card or payment details are required.

For users signing up for the waitlist, we collect only your name and email address to send updates about our full platform. This information is stored securely and will not be shared with third parties for marketing purposes without your explicit consent.

In the future, if our full platform includes payment features, we will implement industry-standard security measures to protect your financial data, including the use of Secured Socket Layer (SSL) encryption and secure third-party payment processors.

We are committed to ensuring the safety of any information you provide. For additional details on how your data is used and stored, please refer to the “Security of Your Personal Information” section of this policy.

Security of Your Personal Information

Protecting your data and maintaining your privacy is a top priority for Digital Wild. We use industry-standard security measures to safeguard the limited data we collect.

  • Anonymous Gameplay: Our games are designed for anonymous use. No personal information is required or collected during gameplay, ensuring a safe and secure experience for children and families.

  • Data Storage: Information collected for the waitlist (e.g., name and email address) is securely stored on password-protected servers with limited access to authorized personnel only.

  • Encryption and Security: Our Website employs Secure Socket Layer (SSL) encryption to protect data transmitted between your device and our servers.

  • Third-Party Services: Where applicable, we work with trusted third-party providers (e.g., ElevenLabs) who adhere to strict security and privacy practices. For more details, refer to their Privacy Policy.

While we take extensive measures to secure your information, no system is entirely foolproof. We encourage users to exercise caution when sharing sensitive data online and to contact us immediately if you suspect unauthorized access to your information.

If you have any questions about our security practices, please reach out to us at [gifford@digitalwild.net].

Access to Your Personal Information

At Digital Wild, we believe in giving you full control over your personal information. If you have signed up for our waitlist, you may contact us at any time to:

  • Review Your Information: Request a summary of the information we have collected (e.g., your name and email address).

  • Update Your Information: Provide corrections if any of your details are inaccurate or outdated.

  • Delete Your Information: Request the removal of your personal information from our records.

To protect your privacy and security, we will verify your identity before processing such requests. This may include confirming your email address or other identifying details associated with your waitlist entry.

We strive to process all requests promptly and will respond within [30 days] as required by applicable privacy laws. For inquiries or to make a request, please contact us at [gifford@digitalwild.net]

Use of Cookies

Our Website uses cookies to enhance your experience and improve the functionality of our services. Cookies are small text files stored on your device that allow us to remember your preferences and provide a more personalized experience.

  • What Cookies Are:
    Cookies are used by most websites to store small pieces of information, such as your preferences or activity on the site. They cannot run programs, deliver viruses, or access any personal data stored on your device.

  • Types of Cookies We Use:

    • Essential Cookies: These cookies are necessary for the basic operation of the Website, such as navigating pages and accessing secure areas. Without these cookies, certain features of the Website may not function properly.

    • Analytics Cookies: These cookies help us understand how users interact with the Website by collecting anonymous information, such as the number of visitors, the pages visited, and the time spent on the site. This data is used solely to improve the functionality and design of the Website.

  • Your Control Over Cookies:
    You can manage or disable cookies through your browser settings. While most browsers automatically accept cookies, you can modify your settings to decline them if you prefer. However, please note that some features of the Website may not work as intended without cookies.

  • Privacy and Security:
    We do not use cookies to collect or store any personal information. All data collected via cookies is anonymized and used only to improve our services and user experience.

Affiliated Businesses We Do Not Control

To provide the best possible experience, we work with trusted third-party companies to perform specific functions on our behalf. These functions may include hosting, data storage, analytics, and voice processing for our games.

  • Examples of Third-Party Services:

    • Voice Processing: We use ElevenLabs for voice-enabled games. During gameplay, voice input is processed in real-time to enable interactions, but no audio recordings are stored. For more information about their data practices, please see their Privacy Policy.

    • Hosting and Analytics: Our Website uses third-party hosting providers and analytics tools to improve functionality and understand user interactions. All data collected for these purposes is anonymized and cannot be used to identify you.

  • Privacy Standards:
    We only work with third parties that adhere to strong privacy and security practices. These providers are contractually obligated to protect your information and may only use it to perform the specific tasks we request.

While we strive to ensure that our partners uphold high privacy standards, their independent policies govern the collection, use, and storage of data by their services. We encourage you to review their privacy policies for more information.

If you have concerns about any of the third-party services we use, please contact us at [gifford@digitalwild.net].

Third-Party Services and Privacy Policies

To enhance our platform’s functionality, we partner with trusted third-party services, including ElevenLabs, to deliver key features like voice-enabled gameplay. These services may process limited data to enable their functionality, and their privacy policies govern how they handle that data.

  • ElevenLabs: For voice-enabled gameplay, we use ElevenLabs to process voice input in real-time. While voice data is processed to enable interactions, no audio recordings are stored, and only anonymized transcriptions and metadata (e.g., game duration) are retained for service improvements. For more details, please review ElevenLabs’ Privacy Policy.

  • Hosting and Analytics: Our Website uses third-party hosting providers and analytics tools to improve performance and understand user interactions. These tools collect only anonymized, non-identifiable data, such as page views and time spent on the site, which we use to enhance the user experience.

How We Ensure Privacy:

  • We carefully select third-party providers that adhere to high standards of privacy and data security.

  • All third-party partners are contractually obligated to process data only for the specific purposes required by our platform and in compliance with applicable laws.

Your Control and Awareness:

  • By using features dependent on third-party services, you acknowledge that certain data may be shared to facilitate their functionality.

  • We encourage you to review the privacy policies of these third-party services to understand their data practices fully.

  • If you have concerns about these services, please contact us at [gifford@digitalwild.net] for more information.

Your Rights Under GDPR and CCPA

If you are a resident of the European Union (EU) or California, you have additional rights regarding the personal information we collect, use, or process. Below is a summary of these rights and how they apply to our platform:

  • Right to Access: You can request details about any personal information we have collected about you (e.g., your waitlist data).

  • Right to Correct: If your information is inaccurate or outdated, you may request corrections.

  • Right to Delete: You can ask us to delete personal information we have collected, such as your waitlist registration.

  • Right to Restrict Processing: You may request that we limit how we use your personal information (e.g., only for essential communications).

  • Right to Data Portability: You have the right to request that your personal information be provided to you in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to how we process your personal data in certain circumstances, such as for marketing purposes.

  • Right to Opt Out (CCPA): California residents can opt out of the sale or sharing of their personal information. However, we do not sell personal information to third parties.

How to Exercise Your Rights:
To exercise any of these rights, please contact us at [gifford@digitalwild.net]. Include the following details in your request to help us process it efficiently:

  • Your name and email address (used for registration, if applicable).

  • A description of the specific right you wish to exercise.

  • Any additional information that can help us verify your identity (e.g., confirmation of your email address).

We will process your request promptly and respond within [30 days] as required by applicable privacy laws. If additional time is needed, we will notify you of the delay and provide an explanation.

Please Note: For anonymous gameplay, we do not collect personal information and cannot link gameplay data to specific users. As such, GDPR and CCPA rights may not apply to gameplay activities.

International Data Transfers

Digital Wild is based in [United States of America] and may process data in other countries to provide and improve our services. If you access our platform from outside these regions, your data may be transferred to and processed in countries with different data protection laws than your home country.

  • How We Protect Your Data:
    To ensure your personal information remains secure, we take the following measures:

    • Standard Contractual Clauses (SCCs): For data transfers to countries outside the European Economic Area (EEA), we use SCCs or other approved legal mechanisms to safeguard your information.

    • Encryption and Security Measures: Data is encrypted during transmission and storage to prevent unauthorized access.

    • Data Minimization: We only transfer the minimal amount of data necessary for the purpose of providing our services (e.g., waitlist communications).

  • Your Rights:
    If you are a resident of the EU or another jurisdiction with data transfer regulations, you have the right to understand where your data is processed and the safeguards in place. You may contact us at [Insert Contact Email] to learn more about how we handle international data transfers.

  • Important Note on Anonymous Gameplay:
    For gameplay activities, no personal information is collected, and all data processed (e.g., transcriptions or metadata) is anonymized, minimizing the impact of international data transfers.

By using our platform, you acknowledge and consent to the transfer, storage, and processing of your data in accordance with this Privacy Policy.

Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. Below is an overview of our retention practices:

  • Waitlist Data: If you sign up for our waitlist, we will retain your name and email address until you opt out or request deletion. If no opt-out request is received, your data will be retained for up to [two years] after the launch of our full platform to allow for follow-up communication.

  • Gameplay Data: All gameplay data (e.g., transcriptions and metadata) is anonymized and retained indefinitely for service improvement and research purposes, as it cannot be linked back to individual users.

  • Legal Requirements: In cases where we are required by law to retain certain records (e.g., for tax or compliance purposes), we will retain the necessary data for the legally mandated period.

Your Right to Request Deletion
You have the right to request that we delete any personal information we have collected about you. To make such a request, please contact us at [gifford@digitalwild.net].

Upon receiving a valid request, we will delete your data promptly unless it is required to comply with legal obligations or resolve disputes.

Problems or Complaints

We value your comments and opinions. If you have questions, comments, or a complaint about compliance with this Privacy Policy, you may contact us at: [gifford@digitalwild.net]